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corporate social responsibility


Beyond branding: CSR as a tool for competitiveness and productivity

Corporate social responsibility provides competitive advantage in an evolving business environment.

By Tatjana de Kerros

The current economic and social climate in the UAE has put competitiveness, sustainability and responsible business at the top of the agenda. Whilst corporate social responsibility (CSR) practices have been controversially associated with improving brand recognition and enhancing a company’s reputation, this has neglected CSR’s potential of improving efficiency, productivity and market orientation. Rather, having a CSR strategy embedded within a business model not only serves in gaining a competitive advantage by increasing reputational appeal; but responds to changing stakeholder demands in an evolving environment.

The Dubai Chamber and PepsiCo launched the first comprehensive study of CSR and corporate governance in the UAE, finding 42% of respondents believe CSR increases productivity. However, 66% of companies in Dubai cited that a lack of awareness and financial resources prevented them from taking part in CSR initiatives.

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CSR in the WikiLeaks Age

Originally posted on the CSRwire website.

By Francesca Rheannon

WikiLeaks revelations aren’t just about politics but also about how well corporate practices conform to stated CSR goals.

The news broke several weeks ago the suppliers of several major U.S. apparel companies had convinced the Obama Administration to kill a plan by the Haitian Parliament to raise the country’s minimum wage.

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Subpoenas vs. CSR Plaudits: A Tale of Two Goldmans

Goldman Sachs is happy to help women progress—as long as they aren’t employees.


By Aman Singh, Vault.com

Goldman Sachs has received yet another subpoena this one from the Manhattan District Attorney’s Office, which is investigating causes of the recent financial crisis and has asked Goldman to turn over information related to its mortgage and derivatives business prior to the crisis.

But yesterday evening, at a glittering reception in New York City, Goldman was the star of the show.

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The Corporate Social Irresponsibility of The Internship Phenomenon

“This country was built by unpaid interns. And in exchange, I assume they got college credit.” - Stephen Colbert

Originally posted on the CSRwire website.

By CSRwire Talkback Managing Editor Francesca Rheannon

All over the U.S. - and abroad - college students are packing up their belongings, vacating student digs and heading out in droves to fill thousands of summer internships. Most internships are unpaid and many entail working long hours. In return, students are expecting to learn something about the careers they want to pursue, make valuable contacts and get some solid experience under their belt.

At least, that’s what’s supposed to happen.

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A Sustainability Mystique for Women?

The female perspective can provide leadership to the sustainability movement.

By Cynthia Figge

In a recent study by the White House on the status of women, its first since 1963, women now make up 57% of college enrollment. Yet in 2009, at all levels of education, they earned only 75% as much as their male counterparts. How far have we come, and where are we going?

1963 was the auspicious year of Betty Friedan’s publication of feminism’s cornerstone text, The Feminine Mystique. Revisiting the book, I was surprised to discover new meaning in Friedan’s message – one with a decidedly progressive bend, even for 2011.

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To Create a True CSR Culture, You Have to Start with Wall Street

Some CEOs are bucking the Wall Street trend to move the needle on CSR.

By Ann Charles

It’s impossible to discuss the role of Corporate Social Responsibility (CSR) in today’s business without acknowledging the elephant in the room. The economic collapse that began in 2007 was largely the result of a colossal failure of leadership in both the finance industry and U.S. government. The once venerable investment banking industry has devolved into an unsupervised and unregulated market, a giant that casts its dark shadow over the entire economic system. And while most of us are still wading through the debris of the Great Recession, Congress has yet to enact any truly game changing regulation, and Wall Street compensation still incongruously exceeds the pay of today’s brain surgeons.

For a comprehensive history of how we got here, watch Inside Job, but here is the abbreviated version: The banking community created complex high risk financial instruments whose singular purpose was to drive maximum short term profits. The government did nothing to protect us, except to determine taxpayers must bailout these companies that were considered too big to fail. The credit crisis, housing market collapse, illegal foreclosures and long term unemployment ensued, while the banks continue to thrive, rewarding themselves with lavish pay and bonuses.

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CSR Means Opening Up A Dialogue

CSR encompasses many things, including communication.

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By Joe Siblia

One of the major issues affecting corporate social responsibility (CSR) and sustainability is opening a dialogue with those who may not have the greatest track record in these areas. Our job as sustainability leaders is to push the envelope and encourage companies to do what is just and fair.

CSRwire is the leading global source of CSR and sustainability news. Founded in 1999 to advance the movement towards a more economically-just and environmentally-sustainable society and away from single bottom line capitalism, CSRwire has paved the way for new standards of corporate citizenship, earning the international respect of thought leaders, business leaders, academics, philanthropists, activists and the media community. Through innovative techniques and strategic partnerships, CSRwire continues to expand its content, communication technology and distribution channels exponentially.

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Ethical sourcing: how it can change society

CSRwire CEO calls for cultural shift after experiencing random violence.

By Emily Drew

It was supposed to be an hour-long, shop-talk keynote, but upon hearing the news his mother had been attacked in her home that morning, CSRwire’s CEO instead gave a five-minute, off-the-cuff talk at the 2011 Intertek Ethical Sourcing Forum during lunch. 

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Corporate Philanthropy is Good for Business

Giving increases business value.

By Reena De Asis

What if corporate leaders thought more like Bill Gates, a leading philanthropist and founder of Microsoft, who once said, “As we look ahead into the next century, leaders will be those who empower others.”

Ideally, innovative corporations would increasingly function beyond the short-term profit motive and pay greater attention to their impact on the social economy. A key strategy for companies in this paradigm would be to put more focus on collaborating with the multitude of organizations working to improve communities to make a positive impact in the world.

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Sustainability leadership: mastering the art of influence

Sustainability leaders can influence five to 10 times their budgets.

Originally posted on the CSRwire website.

By CSRwire Contributing Writer Elaine Cohen

Corporate sustainability budgets amount to a small fraction of a percent of sales at the largest companies. But effective sustainability executives control spending five to 10 times greater than their own budget.

A new piece of well-written research published this month by GreenResearch, a research, advisory and consulting firm focused on cleantech, alternative energy and sustainability, maintains sustainability executives have financial clout way beyond what a quick look at corporate sustainability budgets might indicate. I am reminded of a quotation often attributed to Anita Roddick: “If you think you’re too small to have an impact, try going to bed with a mosquito in the room.” So true! Whilst it may not be appropriate to compare sustainability leaders with mosquitos, whose presence and impact can be rather irritating and not terribly productive, and often gets them swatted out of play, there is a lesson here that sustainability practitioners can learn: mastering the art of influence.

GreenResearch interviewed more than 30 senior sustainability executives at major companies in North America and Europe, aiming to investigate the structure of the sustainability function, purpose of their sustainability strategy, budget for developing and executing strategy, and practices around sustainability reporting. Amongst key research findings is the assertion sustainability budgets are tiny, but often have outsized influence.

“Corporate sustainability budgets amount to a small fraction of a percent of sales, just a few million dollars annually at the largest companies. But effective sustainability executives control spending five to 10 times greater than their own budget through their influence on other departmental budgets.” It follows, then, to achieve their goals, sustainability executives need to master influencing skills.

“Many companies are discovering substantial environmental impacts associated with their businesses occur in their supply chains or with end customers. Sustainability leaders at these companies must marshal the resources and skills necessary to influence suppliers and customers to adopt more sustainable behaviors in production and end use.” Indeed, sustainability leaders must first and foremost influence within their own companies, often the most challenging form of organizational objective.

Sustainability teams are typically small, targeting to have their major influence through their work with other company departments, ultimately impacting the way internal departments interact with all external stakeholders. Sustainability executives may directly control relatively small budgets, but they can have substantial influence over major spending by other departments as an outcome of such indirect influence. The research shows that some companies are in the early stages of developing their sustainability practices and budgets may not yet be fully allocated. “More often, though, companies keep central sustainability teams and expenditures small and depend on their ability to influence spending across the organization. At companies ranging from Bloomberg to Henkel, the sustainability function effectively controls five to 10 times its official budget through initiatives it sponsors and justifies through other departments such as facilities and IT.”

In a study published by the International Society of Sustainability Professionals in 2010, based on the responses of 400 sustainability professionals, communicating with internal stakeholders, problem solving and inspiring and motivating others were listed as the top three skills sustainability professionals should possess. These rather sidestep the issue of direct and indirect influence. Not all communication is influence, and not all inspiration leads to action. However, in the CR Competency Map, published by Business in the Community (BITC) last year, “influencing leadership” is placed squarely at the center of the 16 competencies sustainability practitioners should display. BITC describes the manifestation of the influencing competency when the sustainability practitioner: “gains support for the CR agenda by persuading and convincing others. Understands others and influences them in a way that results in acceptance, agreement or behavior change.” In this map, sustainability leaders, drive change. This change almost inevitably influences budget allocation.

What the study by GreenResearch now articulates is the result of this influence can be quantified as big money. GreenResearch points to facilities spending, supply chain and product development budgets that are impacted by sustainability considerations. I suggest it goes farther than this. I believe sustainability practices, with the appropriate level of “influencing leadership,” impact every single corporate departmental budget because business impacts are generated by every single corporate department.

The Accounting For Sustainability Project (A4S) has a focus on the reporting of performance, but the A4S approach demonstrates well how sustainability impacts can be identified and addressed in all parts of the organization. One such example is the case study of a fictitious company, GRO Foods, in which both costs and benefits are reported in quantitative and qualitative terms with respect to all facets of the company’s sustainability performance required to deliver the business strategy. Whilst sustainability practices must be properly embedded in departmental activities and owned by departmental heads, the sustainability officer has a pivotal role in establishing direction, aligning targets and, most importantly, articulating the business and sustainability imperatives that influence a company’s leadership to change.

How are sustainability leaders mastering this art of influence? The CR Competency Map provides some useful guidance and tools, and the GreenResearch study confirms sustainability leaders use compelling arguments including “existential threats such as dwindling supplies of key natural resources,” demands from customers, expectations of employees, support for employee recruitment, retention and engagement and emphasis on “sustainability as the path to differentiation in a commoditized market.”

Whatever the focus, if you are a sustainability officer, take heart, your impact may well be 10-fold what it seems. Provided, of course, you have mastered the art of influence.

About Elaine Cohen

Elaine Cohen is a Sustainability Consultant and Reporter at Beyond Business and blogger on sustainability reporting and author of CSR for HR: A necessary business partnership to advance responsible business practices.

Talkback Readers: What role does sustainability place in your workplace? Share on Talkback!

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CSRwire is the leading source of corporate social responsibility (CSR) and sustainability news, reports, events and information.

CSRwire Talkback is hosted by Francesca Rheannon, Managing Editor, and Sarah Peyok, Director of Editorial.

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